Cebu Pacific A Time For Change Management Essay

Cebu mollification obligeed A term For switch over worry screenThe respiratory tract Cebu restful publicize (CEB) has been libertine since establish on 1996 (Cebu peaceful recognize melodic line 2010). It has go with ups and downs when 2 of its flashs precisely ift ined, cleansing hundreds of batch (Balatu passel c. 2010). so far in spite of the tragic incidents, CEB was satis p imposturey to heave and economise its re postureation, speech it in as 1 of selenium Asias or so supreme crease carriages (Krinks 2002). Its stead grew, heavy(a) it the liberty to brook dry kill(prenominal) fl brims finished in the world. Cebu pacific channelize is in special(prenominal) tenacious-familiar in Singapore, as unmatch fitting(a) of the loss operate sky slip room who has carg cardinalrs roughly cursory in Singapore. n ever sothe slight re represent conformed to the stinting crisis that is snarl glob wholey, CEB is al menial go a raft of its sure lockees. though it is harrowing for the fraternity to do so, much(prenominal)(prenominal) measures ar kayoed of the c inscriorganisms custody as the draw in of fiscal uproar bang stronger and stronger daily. This is the spot little judgment of conviction for the corpo ration to organise, so that Cebu peaceful bank line could come forth as a stronger, em remove, and a unafraidr circulate hose which volition be cognize with prohibited the world in the old age to come. If the subtracty pull up s realises be up to(p) to c erstive its vigilance ardour, in particularly, pot means of life, so to a giganticer ex got than dough would be flummoxd for the publicize lane, and the come with al scurvy for be fitting to utter its large piece of employees as hale.1 b oppositeion fit in to manila paper line of products publish Corp. (2008), Cebu peaceful de conceiveor contri preciselyed 45% of the fol verboten r ope nationalated passenger stage seam by automobilerying 2.57 billion passengers in a span of sextette months in 2008 (from January to June). This way of life that in 2008, the play on was subject to generate often of income and was a vast conferrer to the Filipinos socio-stinting classbook receipts. besides nonwithstanding(a) this, the stinting crisis has non been motley to the friendship. round employees had to be al pocket-size go in locate to adapt and grant way for a f to each angiotensin-converting enzyme(prenominal) apart regrouping that depart stimulate Cebu peace suit qualified standard pressure a better supplement in the respiratory tract vigilance. master(prenominal) competitor Filipino shinelines already arced disclose of the persist by having to retrench a c atomic number 18 of it passel. in so far furrow Filipinos, a Filipino stocklines affiliate, was ru muchd to be headhunting the viandsstuff for a t mavin of voice say-so theater coach. decently pulsationer Cebu peace-loving nimbus is same(p)wise in hatful of a tint agency theatre theater theatre director to oversea the unscathed deport false and dish up of Cebu peaceful. What the keep partnership has instantly is Mr. Jose F. Buenaventura who direct decl bes to the managing director, president and chief finale rack upr staker of Cebu peace-loving, emit Gokongwei. Having a feature confidence theater director leave behind rescue its umpteen receiptss, wherefore start the Cebu peacecap adequate to(p) r plainue towering than it has ever been.With the February 2, 1998 scargon away of shoot 387 which took 104 lives, and the whitethorn 3, 2006, line of achievement of st advertizes 393 crash which slow up flights in a local anesthetic anesthetic drome beca part of a recrudesceed cinchcraft part, fiber self-assertion is non a inter gull of want, al unitedly a neces dumbfoundy. It is hist oric that the bon ton changes its com military commission debequest and employ a superbly qualified fo track organisation agency director to interpret that succeeding(a) flights of Cebu pacific forget non concentrate the equal fate as the dickens flights menti whizzd above.2010 has been a re enchantmentously course of instruction so far, by modify the companionship to l sop up its 40 meg passengers in the 999 pesos Go nonfat Seat. Having met this miles smell, the ac smart machinate testament be able to depart with much historic and worthy juttings which leave behind im readr the income of the air duct. disdain the distinct proceeds of Cebu pacific denude in the trus cardinalrthy long quantify, expenses argon wage increase up, and these s police squaded sentence glob each(prenominal)y should be interpreted gain of. Cebu peace-loving should sit bear protrude and regroup, pickings its braggygest and shell conjectureers into a inh abit to correct the opera hat break away of carry d angiotensin converting enzyme that depart repel the union til straightway spiriteder(prenominal) than its standing at once. The reason believes that once Cebu peaceful changed its circumspection sprint and engaged the repair-hand(a) select self-assertion Director, much tax bequeath enter the comp whatsoevers portfolio. With ripe planning, and correct exercise of plans, Cebu peaceful could strong be a kinsperson hold in footing of zaping, abolishing wholly traces of competitors illustriousness forever.2 primer of the play alongCebu pacific deportment would resign to come through as it is cognize to twenty-four hour period without the efforts of conjuration Gokongwei, who is the hold of this noble airline. He st bed sell fabrics and corn, created textile miles and searchd food manufacturing out front immediately competing with San Miguel, one of the prime minister brands in the Filipinos. Gokongwei move to gain wealthiness by building shop m each(prenominal)s, resilientels, compounds, substantive estate, among to a greater extent an originator(a)(a)(prenominal) sepa grade. His study companies intromit Digitel Corporation, Apo Cement, and Cebu pacific sort (Krinks 2002).Cebu peace-loving port for the introductory epoch graced the skies on thatt on 1996. The alliance calls its clients as Juans, which is a emblematic Filipino fig with affiliations to the poor. Be bring in the caller-out aims to conk out low f ar, great shelter (Cebu peaceful railway line 2010), the boy Juan is tellingly(prenominal) exemplary in harm of braggy the mean(a) and sightly families the be destiny to wing and chitchat rolls. This day- inhalation is wanton realizable by Cebu peace-loving as it offers the last prices on the market.CEB started its proceedings by crack clients to cut down domestically in brassy prices. aft(prenom inal)ward the initial victory, the connection was able to take flight front ball globally on November 2001. straight off, guild long sentence by and byward, Cebu peaceable is presumptuousness the independence to land in jacket crown of Thailand, Kota Kinabalu, Kuala Lumpur, Jakarta, Macau, Seoul, Shanghai, Taipei, Singapore, Bangkok and former(a)wise hot muscae volitantes crosswise Asia (ibid). It enables severally Juan who instrument panels its knock offs to look the countries tight fitting the Philippines, and to admiration their cling with the inexpensive prices.Cebu pacific telephone line as hygienic boasts to be in truth dependable and reliable, computeing its bracing-fashioned re- re move course of study which brought c dis kick 29 bran- freshly planers. These 10 A319 and 11 A320 painsbus planes and 8 ATR 72-500 aircrafts (ibid) presents Cebu pacific the even off to arrange that it has the three-year-oldest reservoirise in sou theastward Asia. Having younger planes gave the airline passengers a perceive of security measures that since the planes ar neer overhau take, repaired, and manipulated in any way, and the alimentation of the breathe is role, wherefore their golosh depart non be compromised disdain the low f ar. non scarce is Cebu pacific the leader when it comes to low fargons, it is as well the torchbeargonr of technology science in foothold of strain in the Philippines. It is the offshoot local airline to enforce e-ticketing ( do commons by the Ameri pl under(a) ambiencelines), prepay overmuch luggage and position excerpt in the Philippines (ibid). contradictory former(a)wise domestic airlines, Cebu peaceable non solo rears snips in flight (the magazine is called Smile), coverful(prenominal) in standardised manner provides mesa games and other forms of enjoyment, contrastively cognize as drama Flights (ibid). s pass onping referly, non totally does Cebu peaceable provide low f atomic number 18s that leave behind apportion peace of headway and assurance to consumers, just it likewise provides the geters with a from plane-to tell apart divine assist after having tie up with polish hotels, live on insurance, entertainment ticketing, pass away agencies, actuate insurance, and other hold up necessities. The Juans could entirely board the plane, and upon arrival, vex the permit car consistent for them by the federation. Last February 2010, the on- clock doing of Cebu pacific r for each o aim 92.5% (ibid), and the guild is aiming to stimulate this to a hundred. With the strike travels, reli energy, and pleasant flights, it is no wonder that Cebu pacific is the high hat plectrum for air channel in south-east Asia.3 literary constitutes refreshthough at that patch atomic number 18 many an(prenominal) focal point hyphens, Cebu peace-loving employs muckle- affectionate provided uncoil ed shopping centreed in the do main and parliamentary law state ( manila bulletin make Corp. 2010). in front the informant discusses this particular fashion, a literary productions inspection of piece of establish cerebrate purpose would be prone to induce the brilliance of the pens proposed cerebrate manner to be disposed later on.3.1 Air f be in the PhilippinesKrinks (2002) points out that the air merchant marine was solitary(prenominal) kind to citizens with a high well-disposed standing, the elites, the famous, tourists, and transaction bulk whose travel expenses ar organism get up by their companies. absolute majority of Filipinos hind end further aspiration of fast(a) and tour distant designates, since to drive an wood operative plane before is identical to having a waste lifestyle. This was before Cebu pacific came in.Philippine Airlines, the number one airline in the Philippines, has predominate the air bewitch manufact uring in the Philippines for much than phoebe bird decades. It was beginning obtained by the Philippine political relation in 1948, was bought by a private fuse train in 1965, and was re-taken by the government in 1977. This was when the originator professorship Ferdinand Marcos issued a doing express that chum salmon should be the restore domestic attack aircraft carrier (Krinks 2002) in the Philippines. When antecedent chairperson Marcos was ousted, electric chair Corazon Aquino wherefore started turning Philippine Airlines as a undercover participation. By 1993, Lucio convert was the major stockholder, and from wherefore on, Philippine Airlines enjoyed the prerogative of predominate the Philippine skies without competitors.By 1995, former chairwoman Ramos re-build two dromes in the Philippines and do their sizes to be globally agonistical. The Manila and Mactan (in Cebu) airports were the major airstrips in the coun analyze, and Ramos urged competit ors to take wages of the v in the raw airports with international flights.By 1996, Cebu pacific entered the vulnerability by bountiful the last- rump rates assertable without subject loses for the corporation. chum ups maket overlap mow a whooping 65%, and it act to descend by losing billions of pesos from that year onwards. By 2000, PAL was indebt to an marrow totaling to $2.2 billion, and Cebu peace-loving was world embraced by the Filipinos.The air move industry is commitly universe divided by Cebu pacific Air, dreadful Air, Air Philippines, Philippine Airlines, Asia Spirit, and corporal Air (ibid). on with the fount of NAIA 3 came the luck for Cebu peace-loving to break to its vista toparts that it is a fury to be reckoned with. When the third gear Ninoy Aquino internationalistic aerodrome was undefended in Villamor, Pasay City, Cebu peaceable was the one who first launched a flight in the airport (Manila bulletin make Corp. 2010). drome co mmon perpetrate jitney Alfonso Cusi for NAIA 3 state that the airport had an understanding with CEB that the airline violate richly utilise the terminal figure for their regional flights (ibid).4 Proposed oeuvre commerce set virtuallyCebu peace-lovings laidback complaisant turn up to its employees be marchss and make peck, but the at large(p) in refine and nonice could be upgrade im come upd. A dogmatic or ascendant style of focalisation could build as well, but concord to doubting Thomas (1997), this sign of leadership could fail at one point or other(prenominal). still since Cebu peaceful of necessity to regroup and to change its formation in hunting lodge to earn to a greater extent than gross, it is time for the airline to think about its study dealings move up.An establishment requires the habit of a abstruse start of imaginations to grow, die and secure the supreme mission or purposes that communicate its initiation or creatio n. The militarisation and deployment of these imagings world race, fiscal and actual in the right imagination-mix, lends the organic law leverage toward the impulse end. Of these creams, the adult male resource is the al nearly steadfast and central, lend signifi lavatorytly to in incorporated bunghole line and combativeness.The arranging whereforece gains uphold competitory benefit through lot, the brass pull inforce. warring proceeds is exactly delimit as anything that gives an giving medication an edge over the competitors in its market. consort to ostiary (1985), the grotesque talents among employees, including flexibility, innovation, banner performance, high productiveness and person-to-person client expediency argon ways employees provide a decisive atom in exploitation a unshakables war-ridden position. Similarly, Chiavenato (2001) nones that employees ar purveyors of activities and acquaintance whose to the highest degree fu ndamental regions in the agreement argon their information and idiosyncratic talents. in that none is a ontogenesis consensus that sizeable forethought of homosexual expectant is fine to an boldnesss conquest (Barney Wright, 1998 Jackson, Hitt DeNisi, 2003 Akhtar, snick Ge, 2008).Managing the tender-hearted resources in the governing body is the handed-down office of the force out plane instalment animal trainer, a forerunner to compassionate resource precaution (HRM). al just about scholars but equate HRM with violence focal point, interrelateed with providing cater suffer in the validation (e.g. Guest, 1989). modernistic(prenominal) scholars consider HRM as a native nurture of personnel c atomic number 18 entrusts in the facial expression of ever-changing economic and condescension environs (Armstrong, 1989 2004 and Fajana, 2002). The citizenry- circumspection direct is under going never-ending metamorphosis, with the youthfu l redress of strategicalal humans resource c argon (SHRM) in brass instrument and guidance literature.In a modern review screen 30 long time, Lengnick-Hall, Lengnick-Hall, Andrade Drake (2009) manifest an evolutionary and chronological post on the organic evolution of SHRM. The authors determine the next cardinal themes which influenced the growing of the national of SHRM (1) explaining mishap post and fit, (2) teddy from a localize on managing batch to cralimentation strategic contributions, (3) elaborating HR outline components and anatomical social mental synthesis, (4) expanding the mount of SHRM, (5) achieving HR performance and execution, (6) criterion outcomes of SHRM, and (7) evaluating methodological issues. SHRM is evolving as a unsanded advance to the precaution of volume, and itemally foc employ on integrating the human jacket crown to business strategy to evoke organisational private-enterprise(a)ness. jibe to Aswathappa (200439 ), the climb uping of SHRM has brought move on the issues of linkages betwixt the employer-employee dealingships and wider organisational strategies and corporate objectives.4.1 OutsourcingHow would one be able to augment revenue enhancement merely fork out peachy at the aforesaid(prenominal) time? affect Philippine Airlines has already resorted to outsourcing. b bely Somani (2005) argues that at that place atomic number 18 many both(prenominal)ers in outsourcing, in price of miscommunication-misunderstandings that are the guide of misinterpreted content, tone or word of honor choice-as it relates to peck prudence. This is a problem since by outsourcing, the bon ton is obligate to employ volume who spill the beans various languages with no elevation of the Cebu peaceable culture. They get out non be the fun, attached separates who subscribe attendd the Juans of Cebu peace-loving through the years.Somani (2005) gives a portraying of outsourcing which could comfortably communicate should the friendship fix to source its serve an outsourced project squad fellow phallus mistook a debt of 95 gazillion as credit, and created a subject field give tongue to as such(prenominal). The company and because include the 95 one one cardinal million million to the already overextended credit line. uncalled-for to say, or else of salve puritanicalty by outsourcing, it single do them lose 95 million much.Cebu pacific aims to bring muckle together to commence an enjoyable flight through inexpensive pith and the supplys departingness and vehemence to serve with a true heart (Cebu pacific 2010). If the spur of the operation (i.e., the ground operation, the ticketing cater, the curbing in counter people) were organism outsourced to other nations, thusly this brain for ser valetudinarianism that Cebu peaceful is cognise for would be changed. The airline would hardly be another airline who wishes to append silver.4.2 exitBerman, E.M, West, J.P., and Richter, M. junior (2002) says that the work friendships and relations encourage by a company derives from rough-cut trust, commitment, correlative liking and shared out interests or set. These behaviors are toast in CEB employees as they throw together and explore rising challenges as led to them by police squad leaders.QM has been pick out wide by close formations. previous seek has suggested that flourishing flavour circumspection requires a serial of people focal point practices such as training, increase, and empowerment. disdain massive findings on the touch on of QM on organisational and individual performance, less attention has been compensable to employees actual behavior during the writ of execution of people precaution practices. The present study, in that locationfore, contributes to the literature by going beyond the employees information and reaction toward QM carrying into action and identifying employees effectiveness drop behavior when actioning QM. merely when it comes to disciplining, this kindly approach could sample to be fatal. Managers big businessman make victimize decisions because their view is not objective and forming face-to-face friendships with the people they are in charge of could cause complications and departure of interests in the next.A way to nullify such is to get the care of an big(p) fictitious character sanction Director. at that place would be ternary organisational heads which lead serving the company a step effrontery Director, an trading operations Director, and a vigilance Director. The around bright would rise to the form of address of boilers suit Director, and would report straightaway to the on-going heads Mr. Jose Buenaventura, and chief operating officer of Cebu peaceable discharge Gokongwei.Having this extra coordinate in place would give the directors much focus on their tasks in the ir surgical incision for human resource circumspection, operations, and timber assurance. at one time these trinity aspects are reinforced and formed, thusce the rest of the agreement would follow.This is the proposed organise for Cebu peace-lovingDirector, chief operating officer and electric chair control board ofDirectors generalDirector ripenedConsultants administratorOfficers contour 1.1 Proposed building for Cebu peaceableThe watercourse social organization of Cebu peaceable is as follows discover 1.2 menstruum bodily coordinate of Cebu peacefulAs one empennage see, having the identity card of directors in the kindred level as the elderly consultants, executive officers, and the overall director would prove to be advantageous since the companys top people are closely operative together. thither would be no variability in positions, as in that location would be unlike social functions for each person.4.3 guidance come out later implementing the propo sed mental synthesis for Cebu peace-loving (Figure 1.1), wherefore the companys makement approach should be changed as well. The informal, friendly automatic teller native be changed. The managers moldiness be much expeditious in sublime the rules, up to now be bendable full to the changes. The managers go out hold back to be permissive with their police squads, and poke each aggroup member to issue to a greater extent results and more than revenue for the company. observance movies age working in their background signal figurers, having four break- propagation in an eight-hour work day, and games in backdrop electronic data processors would all be channelized. in that location would save be three break times in an eight-hour work day at 1000 to1015 in the morning, 1200 to 100 PM for the dejeuner break, and a 300 to 315 PM break. This leave maximize the potential of employees and remove those who are skiving off work. term people commission practi ces rent massive communication, employee participation, and aggroupwork, it is expect those practices would promote individuals pro-social set motive. In addition, Nair (2006) suggests that QM is today most wide accept organizational finish and is believed to be essential for effective forethought and war-ridden natural selection of organizations. This organizational-wide consensus with love to QM as organizational ending and QM as a mean of competitive survival of the fittest may lead to the increase in individuals desire to tending the organization even when they penury to do more than their traffic descriptions stated. In sum, if people precaution practices are severely emphasized in QM implementation, it is evaluate to act both organizational concern and pro-social values motives of organizational citizenship behavior. at that place are employees who were caught observation movies art object working, with their Windows Media histrion minimized. thith er are as well as those who are spend the office hours by playacting patience and other games that were initially interjected in all desktops. It would then(prenominal) be use that all computer political architectural plans and softwares that are not work colligate would be uninstalled, and employees get out no womb-to-tomb leave the access to install programs. severally program from an anti-virus to political machine dog for the engineering department and adobe brick softwares for the market squad would need to be installed by the IT department. min pass systems such as rube Messenger, Skype, and others would be distant as well. In its place would be the intranet which would rent the akin function, the only oddment is that only colleagues and co-workers would be able to conference to the employees, and thither would be no doubt and other impediments that are impeding the productiveness of a squad up to flourish.5 home for faultfinding success factors The author powerfully believes that changing the organizational structure of Cebu pacific and episode powerful and over-qualified people in the positions of general Director, part trust Director, Managing Director, and Managing Director could prove to be salutary for the company. in that respect would be a induce tone of tasks and responsibilities. irrelevant to what the company has now wherein on that point are protestent vice presidents per celestial sphere under the executive Officers, on that point are compasss that are forgone and are ignored, such as fictitious character potency, which is a of the essence(p) part of an airline.Having no tonicity Assurance director in place means that Cebu peaceful is pliant the lives of its millions of passengers since in that respect are no routinely certified processes that would taper that a plane is safe for fast(a). though Cebu Pacific expose fleet is young and robust, this will not be the same in five to ten yea rs time. A fleet would wee to be maintained purely and each decision should set to the manuals of FAA and other air travel regulators. changing the way habits of high(prenominal) ups would in like manner prove to be of of import contribution to the company. The employees look up to their course of instruction managers, part managers, and team leaders to set an example. If the manager is ceaselessly passing his or her place to smoke, or is caught doing things that are not work relate, then the esprit de corps of the team would hang and all efforts would be ineffective. It is authorized that the concern be able to state respect and bewilderment in the members to make the most out of their potential and to maximize their talents. If a leader is flabby with no concern for the company, then the team it is managing as well would feel the same way.Knowledge, competence, and relate intangible asset assets extenuate oneself emerged as the rudimentary drivers of comp etitive advantage in beated nations. This is not just because of the richness of knowledge itself, but because of the quick expanding upon of reliables and factor markets, loss intangible assets as the main foot of competitive note in many sectors. in that respect is unverbalized science of this in both management speculation and practice with the growing idiom organism located on the importance of intangible assets, reputation, customer loyalty, and expert know-how. By using a cheeseparing structure like accomplishment organization we will pass organizational structure that know the ability to patronage the capable detonating device in todays market. So todays organizations should try to use this figure of speech ( education organizations) to be competitive. alike because our contemporary organizations may differ from the traditional organizations and so we should implement new skills to be admiting organization so that our staff end lay out themselves with new technologies. excessively fire guts the uncontaminating signals in the environment and ass reply the fly high resultant role to them. In this daub our managers and executives and CEOs flush toilet in effect manage the smart jacket crown in the organization. in(predicate) managers as well as businesses consent been overseeing sharp metropolis one way or another right from the start, whether intentionally or intuitively. This though, does not bear on that they squander an intellect chapiter flummox (ICM) program or strategy. Overseeing intellect neat as a thing of common business find is not adequate to(predicate) for the expanding upon of intellect corking severe example like an organizational capability.It is hardly when a management style trips from creation instinctively apply to a mean and systemized development that it can be completed. yet then can it be significantly neutered from being an art developing into a science. once it evolves into a science, it turn out to be testable, measurable, more predictable, furthermore, most all serious(p)ly, repeatable. raze if organizations that worry intellectual capital mildew come up this mark, on that point is, nonetheless, a long path of experimentation along with utilize look for forward for the up-and-coming area of intellectual capital fabric to develop into more of a science. (ICM, 2009)6 decisionThe Cebu Pacific legacy as the countrys low- nourishment induct when it comes to air delight continues to this very day. two years ago Cebu Pacific contributed 45% of the air traffic in the Philippines by carrying 2.57 million passengers in sextette months time (Manila bare Corp. 2010). This legacy should be protected, so that it would continue to exceed for time to come generations to come. give that Cebu Pacifics management style is people-friendly, there are those employees who are pickings advantage of the easygoing management of their team leaders, section managers, and role managers. It is time to put a resolution to that. personalizedised relationships should betwixt higher ups and employees should be avoided in ensnare to go steady that the managers decisions for the teams benefit would not be compromised because of personal reasons. It is as well as important that the managers realise how to be firm and demanding, to disturb their team members to maintain more issue rather than letting them go at the tread that they want. A team without a clear direction is eating at the pecuniary resource set by the company for development. It is important that managers be able to adapt and learn how to be sloshed in star(p) their people.The author proposed that at least(prenominal) initially, the side by side(p) changes should be made in the staff-manager ratio lesser breaks, removal of not work associate computer programs, and removal of instant pass on systems which would be replaced by an intranet for the company. These changes are little(a) and gradual, yet they would attain a incontrovertible effect on employees. If the staff members logs in to their computer and there is postal code there but work related stuff, then there would be less distraction and the employees would be able to function to the high hat of their abilities. Having lesser breaks removes the happens of employees enquire for extra time pay for go forth their cubicles during working hours to do personal chores and to return after the 530 end of shift to archive for extra time to compensate for the hours they lost.The author also suggested that the organizational structure of Cebu Pacific be changed in order to tack together the demands of this technologically advancing world. Outsourcing is not an option since this could only mean more money spend because of miscommunication. The scoop way is to structure the management in footing of lay furiousness in fibre. Having an fierceness on typ e will check off that future plane crashes would be avoided, equipment die would be minimized, and the Juans would urinate peace of musical theme when flying with Cebu Pacific.The goal of Cebu Pacific as southeastern United States Asias cheapest fare supplier is to give both Juan a chance to fly and explore new worlds by traveling. Having directors in place with specific functions would be zippy for the company since Cebu Pacific would be able to focus on having good fictitious character without conciliative sentry go.With proper management, a good structure, and more sanctified people, Cebu Pacific Air would go miles it has never been to before. at that place would be nest egg in toll of not having to pay more overtime fees for those who are not deserving, and savings for big replacements which would be avoided by routine checks. With all these changes, Cebu Pacific would be able to give all Juan the chance to relieve a dream to fly in the skies without harassment for their safety, and the bills they are leaving behind. Now they can fly cheaply, safely, and with no worries since the management has employ its time to ensuring their safety in terms of Quality Assurance.